Shipping policy
We ships worldwide to nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.We also offer free flat rate shipping on all our products to most destinations.
Under most conditions orders will be processed and shipped within two business days (Monday-Friday).
Shipping
1. Orders will be ship out within 1-3 days and shipping will take around 8-10 Business days to send the package to you .
2. Once the order is shipped, we will send the tracking to your email. You can track the shipping on this website with the tracking number:
https://www.17track.net/en
3. You can cancel the order or change the shipping address anytime before we send the products out to you. But once the product has been shipped out, we cant refund or change the address.
What courier do you use?
We ship via DHL Paket / DPD / UPS
Do you ship to PO boxes or military addresses?
At this time, we are unable to ship any PO boxes or APO/FPO/DPO addresses.
Shipping Protection
Shipping Protection covers lost, stolen and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items it will cover.
1. Packages presumed to be lost
Order issues for packages presumed to be lost by the carrier (where the status is not "delivered")
---20 days after the last tracking update for international shipments
---tracking status is undelivered or Alert
2. Only part of the order delivered
---If the customer ordered several items in one package but only part of the order arrived and there is no evidence of tampering.
---If a single order is being shipped in multiple packages and one package does not arrive.
3. Delivered but Missing Package
Order issues for packages marked "delivered" yet not received are considered stolen. Please contact with us within 48hours after delivery.
4. Delivered to wrong address
If the customer input the correct address at checkout and the package was delivered to the wrong address.
5. Damaged Item On Arrived
Order Issues for damaged orders must be filed within 48hours of the delivery date. A damaged item is considered to be a broken product that is unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc.